Coldest Shopping Guarantee*
- Coldest Bottles, Dog Bowls, Ice Packs Guarantee:
The Coldest bottle is your last bottle and we mean every word of it. If you are not 100% satisfied with your bottle, simply return it to us for a purchase for a replacement or refund* of its purchase price. It’s that simple.
Lifetime Warranty over manufacturer defects on all bottles.
- Our #1 Priority is your happiness. Filling the above warranty takes less than 1 minute.
- Faster support, we'll be able to pull up your information when you contact us.
- An invite to our VIP list, for exclusive loyal customer deals.
- Returns/Replacements will not be accepted on any custom engraved bottles. Thank you for your understanding. To get started on a return, start here.
- Lifetime Warranty does not include normal wear & tear, dents from drops, misuse and theft.
Warranty claims must be made through our online return portal. Visit our website and click on "Returns" to initiate a claim. Provide your name, address, phone number, order number, product information, and select a description of the problem.
We will review your claim and contact you within 2 business days. If approved, we will repair or replace the product at no charge.
This warranty does not cover damage caused by accidental or intentional damage, improper use or maintenance, product modification or tampering, or acts of God or other force majeure events.
Our liability under this warranty is limited to the repair or replacement of the product. We are not liable for any incidental, consequential, or special damages, including, but not limited to, lost profits, lost data, or personal injury.
COLDEST BEDDING, Pillows, Sheets, Comforters, Dog Beds
"The Coldest Bedding line is guaranteed to cool your night's sleep. Luxurious, sustainable, and cold to the touch, we know you will love these products as much as we do. Pillows, Sheets, Comforters, and Dog Beds are all covered with our 30-Day Money Back Guarantee."
If you are not 100% satisfied with COLDEST Hydration, contact our returns within 60 days of delivery to initiate the return process.
If you are not 100% satisfied with COLDEST Filters, contact our returns within 30 days of delivery to initiate the return process.