COLDEST INFLUENCERS: FREQUENTLY ASKED QUESTIONS & ANSWERS PORTAL
Before starting, make sure you know the ins and outs of promoting The Coldest Water. We’ve included these details in your welcome kit as well.
Do I get sent a bottle?
Yes! Sponsorship are Invite only!
If you are chosen to be a sponsored influencer, we will send you a sponsorship agreement.
Please review and if you agree with the terms, please sign it, and we will send you a free water bottle at no cost to you.
We also reward loyalty to influencers that stick with The Coldest Water. Over time, you will be sent more Coldest Water Bottles especially if you create epic content that stands out.
Can I choose the size & color of my bottle?
New Coldest Influencers will receive a mystery coldest water bottle.
The color and size vary and is subject for availability. We send new Coldest gear out over time, usually randomly.
We reward brand loyalty with bigger bottles over time. You may also receive a bigger bottle if a team member really liked your content and decided to gift you a new bottle.
Can I use Linktree for my referral link?
Can I Use my referral Link to direct traffic to other pages and not just to COLDEST.com?
You can deep link with your referral code to any page on our site that you would like to direct traffic to:
Connect people to specific products at COLDEST.com
- You can link users to relevant content that could resonate with your audience, specific product, specific blog article.
-You can direct people to specific products they're reviewing or using.
https://coldest.com/?ref=johndoe ) you can place the referral code part (?ref=johndoe ) at the end of any link in the advertiser's site.
1. Example: Use referral link to direct to any product page:
i.e Coldest Shaker Bottle:
2. Example - Direct to Black Friday Landing Page
How many days it will take to deliver my Coldest Bottle?
A tracking notification will be sent to your email once your bottle is ready for shipping. Depending on location, please allow 7-10 business days after signing your agreement from processing to shipping your Coldest Bottle.
For International Influencers, please allow 14-28 business days after signing your agreement from processing to shipping your Coldest Bottle.
Does the bottle need to be in the entire video?
The bottle does not need to be in the entire video. Please refer to the Sponsorship agreement.
Can I have other sponsorship at the same time?
Yes. You may work with other sponsorship during our contract.
Do I need to mention the bottle?
Please refer to the Sponsorship agreement.
Do I have to complete the 7 posts within 1 month?”
We do have a lot of different type of campaigns that run throughout the year. Not all campaigns are 7 videos long, some can be 5, 3, and even 1!
The majority of our campaigns are 7 videos long.
You don’t need to complete the 7 posts within 1 month. The contract is for 3 months, so you have 3 months to complete the 7 posts. Example, you can create 3 posts the first, month, 4 the second month, and the last 3, the last month. Or you could create 1 video each day (max) and have 30 videos by the end of the month. It really depends on the influencer.
Please refer to the Sponsorship agreement* Agreements over time can improve and change.
After someone goes through my referral link, how long will it be between click and conversion to receive commission?
As long as they purchase within 45 days of going through your referral link, you will receive commission. A cookie is placed in their browser that lasts 45 days.
How will I receive my payment?
When you reach the required # of campaign videos, please reach out to email@example.com for a request for payment. with the links to your videos for payment.
Subject line: Request for payment
Follow full intstructions in agreement.
Once the videos are reviewed, and approved, The payment will be send to your PayPal account that you listed on file.
Can you use multiple gift cards at checkout?
Although influencers can be given multiple giftcards to promote, please note, we currently we only allow one gift card per order.
Gift Cards can be used on top of pre-applied discounts at COLDEST.com but can not be used in conjunction with other discounts, or codes.
We do this for multiple reasons (shopify limitations), but also to prevent abuse.
Giftcards can only be used at COLDEST.com and can not be redeemed for cash or credit except where required by law. No value until purchased. No fees. No expiration. In the case of fraud, misrepresentation, abuse, or violation of the terms and conditions, COLDEST has the right to refuse acceptance of Gift Cards and to take all available action, including the forfeiture of any remaining card balance. Terms and conditions subject to change without notice.
Can I use the bottle for other beverages?
Yes, while you can use the bottle to keep your preferred beverages cold or hot, we recommend water because it’s the healthiest 🙂
I don’t have PayPal. Can I use Cash App?
No. The only payment method that we have right now is PayPal.
How long can you use my video?
Per the sponsorship agreement, you would be agreeing that any content you create with The Coldest Water gear can still be used, repurposed for marketing purposes even after the sponsorship is concluded.
Can I post on other platforms using my other social media accounts?
For Instagram: The 7 videos/posts are specific to Instagram for earning the flat fee salary, but you are more than welcome to share content with Coldest gear on other platforms. Like Youtube, TikTok along with adding your ambassador/referral link in the description/link in bio to earn additional income.
For TikTok: The 7 videos/posts are specific to TikTok for earning the flat fee salary but you are more than welcome to share content with Coldest gear on other platforms. Like Youtube, Instagram along with adding your ambassador/referral link in the description/link in bio to earn additional income
For YouTube: The 7 videos/posts are specific to YouTube for earning the flat fee salary, but you are more than welcome to share content with Coldest gear on other platforms. Like Instagram, TikTok along with adding your ambassador/referral link in the description/link in bio to earn additional income.
How can I follow-up my payment?
Please email firstname.lastname@example.org.
Can I use the bottle for hot beverages?
Yes. Your Coldest bottle can keep your beverages HOT! In fact, it likely (but not guaranteed) keeps liquids HOTTER than other companies as we design for the extremes :).
So, are you going to send me gallons of cold water?
No, our product is the water bottle. We will send you the Coldest Water bottle.
When are you going to send me the payment before or after I completed the 7 posts?
Payments can be pro-rated if you decide to end the sponsorship early and have completed videos already. Please reach out to email@example.com
Can I just continue posting after the 7 videos and earn the flat fee salary again?
Until you get a new agreement, do not continue posting videos as they will not be paid for (unless you just want to post COLDEST videos without a sponsorship, that's also fine).
Once 7 videos is completed, and approved by the team, you will receive payment. A review process is conducted and if your videos are a fit for the brand, we absolutely would love to have you be apart of our team and continue to create videos for us. Reach out for a new agreement.
What are the products included in the sponsorship?”
You will receive your own Coldest Bottle.
When can you ship outside United States?
Unfortunately, due to Covid-19, we are currently not shipping influencer bottles outside the USA.
Do you have a number/direct line so we can talk through the call?”
The answer is simply, no.
We decided the best way to provide you the best experience:
Sponsorship’s & Ambassador Questions: firstname.lastname@example.org
Requests for Payments: email@example.com
Support for Orders, please email firstname.lastname@example.org
All inquiries are typically responded to within 24hours. Thank you for your patience and understanding.
Is there a minimum age to be Sponsored?
Yes. the minimum age to be an influencer at The Coldest Water is 18 years of age.
Influencers between the ages of 14-17 will need signed parental consent to represent The Coldest Water.
Influencers of the age 13 and below are not be allowed to participate.
The Coldest Water strictly supports the privacy of children and abides by the Children’s Online Privacy Protection Rule (“COPPA”).
If there are any concerns of an influencer suspected to be under the age of 18 without consent or under the age of 13, please email email@example.com immediately and action will be taken swiftly.
Thank you for keeping the Coldest Community safe.
Disclosures 101 for Influencers - FTC Guidance
Be sure to abide by all laws and regulations by the FTC. Influencers must disclose their partnership with The Coldest Water. All statements you make regarding Coldest Water products should be truthful and from your own personal experience.
How To Disclose:
Place it so it’s hard to miss. The disclosure should be placed with the endorsement message itself.Disclosures are likely to be missed if they appear only on an ABOUT ME or profile page, at the end of posts or videos, or anywhere that requires a person to click MORE. Don’t mix your disclosure into a group of hashtags or linksIf your endorsement is in a picture on a platform like Snapchatand Instagram Stories, superimpose the disclosure over thepicture and make sure viewers have enough time to notice andread it.If making an endorsement in a video, the disclosure should bein the video and not just in the description uploaded with thevideo. Viewers are more likely to notice disclosures made inboth audio and video. Some viewers may watch without soundand others may not notice superimposed wordsIf making an endorsement in a live stream, the disclosureshould be repeated periodically so viewers who only see partof the stream will get the disclosure.Use simple and clear language.» Simple explanations like “Thanks to The Coldest Water brand for the freeproduct.”So are terms like “advertisement,” “ad,” and “sponsored.” On a space-limited platform like Twitter, the terms“TheColdestWater Partner” or “Coldest Ambassador” (where Acme is thebrand name) are also options. It’s not necessary to include a hashtag withthe disclosure, such as #ad or #sponsored. Don’t use vague or confusing terms like “sp,” “spon,” or“collab,” or stand-alone terms like “thanks” or “ambassador,”and stay away from other abbreviations and shorthandwhen possible.The disclosure should be in the same language as theendorsement itself.Don’t assume that a platform’s disclosure tool is good enough,but consider using it in addition to your own, good disclosure.You can’t talk about your experience with a product youhaven’t tried.If you’re paid to talk about a product and thought it was terrible,you can’t say it’s terrificYou can’t make up claims about a product that would requireproof the advertiser doesn’t have – such as scientific proof thata product can treat a health condition.
Please refer to the latest updates: