Mystery Crate

What is a COLDEST Mystery Crate?

Rarely ever seen in the wild, the rewards of a mystery crate can be epic. Mystery Crates contain a mystery of brand new COLDEST items. These items are part of the close outs & discontinued items at an epic deal.

What's the difference between Mystery Boxes and Mystery Crates?
Mystery Crates: Contain all new items
Mystery Boxes: A way to give products a second life and contain refurbished products. More on Mystery Boxes

Golden Mystery Crates

Mystery Crates are epic...then there a Golden Mystery Crates which is different, a tier above, and rarely seen in the wild. It's possible to get one with any purchase of a Mystery Crate. The number released is unknown but the lucky finders of a Golden Mystery Crate will discover COLDEST treasure that has never released to the public. 

Why are Mystery Crates out of stock?
It's a mystery when they appear. But they come once in a while so keep checking back.

What's inside a Mystery Crate?
Mystery Crates contain $250 or more worth of brand new Coldest products.

Why Mystery Crates?
Imagine living life without ever opening a mystery crate. That's what we said too! We enjoy creating amazing experiences that WOW our customers and love taking things to the next level. It's also a great way to experience Coldest in a different way. This changes your future.

How come there are no pictures of what's inside?
It's honestly a mystery where all the images went. However, there are rumors about them in our community. Please avoid posting images.

Do mystery boxes include products from the pet category? I don't have a pet.
They can! Nothing is off-limits and products come from our entire product line which continuously evolves as we speak. If you get a product you can't use, donate, give it to a friend, a neighbor, a parent and you'll make their day.

How come you don't make announcements of Mystery Crates or Boxes?

It's a tightly held secret about them. Its' more fun. When we first launched mystery boxes we said nothing. Word traveled across the lands and it spread far and wide. There is a waitlist to get notifications though ;)

Is there really $250+ of value in each mystery crate?
Yes - and sometimes more!

Are Mystery Crates refundable, returnable or covered under warranty?
No. As part of our game of mysteries, returns and refunds are not allowed in any situations. It's a contract you sign into. And the risk you take.

Do coupons work?
Coupons do not work in the world of mysteries.

Does free shipping work?
Free shipping does not apply to Mystery Boxes or Crates due to the mysteriously large weight and size of boxes involved. We included the cost of shipping onto the base price.

Do they arrive in an actual crate?
No. The name mystery crate is to signify that is different than a Mystery Box.